Board members play a crucial role in governance, encouraging accountability, and shaping the organization’s destiny. It can be difficult to manage a large group at any stage of their career particularly in a physical setting such as an annual board meeting.

Boards face a challenge in finding out how to manage their staff without intervening or micromanaging. To help, it’s important that board members understand the distinction between higher-level policy decisions and lower-level management policies. It’s also important that the board communicates effectively with management and that it has clearly defined the way it will share its decision-making with management.

It is recommended to schedule regular updates via phone with board members for 7 to 10 days prior to the next board meeting. This lets the board review issues that will be on the agenda and ensures that bad news won’t be presented at the time of the meeting.

The final goal is to create guidelines that define the roles of the board, the medical team, and the management. Effectively implemented policies can reduce the amount of “busy work” that needs to be accomplished at each board meeting, which helps to free up time for more strategic work.

It is important that the board is comprised of members with a broad spectrum of knowledge across every aspect of the company. This includes finance and sales as well as marketing and operations. It is also helpful when some of the board members have experience in other sectors other than healthcare. This will allow the board members to gain new knowledge and make most appropriate decisions for the company.