Workflow processes are an essential element of any project. They are the steps a task follows from beginning to the end. They aid in planning and track important milestones and they can also aid in meeting them by creating a logical sequence of tasks.

Begin by identifying the goals you want to achieve. Find out what needs to be done, who’s responsible for each task and what long each step will take. This will help you create an effective workflow that is customized to your particular business needs and objectives to improve efficiency and productivity and ensure the highest quality results.

Then, identify the responsibilities of your team members. This will help you eliminate tasks that are redundant and overlap which waste time, resources and money. For instance, if a member of your customer service team spends most of their time answering phone calls but not dealing with email inquiries, it could be time to reallocate that person’s responsibilities to better meet your business’s requirements.

Check out your workflow map and determine the areas of inefficiency. If, for example, one of your workflows is taking too long due to the fact that a team waits on the information from another or another, reworking the process can improve employee and customer satisfaction.

Utilize interaction nodes to specify the options that users are presented with during a workflow such as accepting or rejecting a file. You can also add nodes to pause the workflow until a particular event happens, such as a customer reply.